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Payment

Continuous Payment Authority

All new customers will need to set up their payment plan online using Continuous Payment Authority (CPA). CPA works by allowing us to automatically take the repayments due under your agreement(s) with us, using your debit card. Your card details will not be stored by us, but securely by Homebuy’s nominated third party payment solutions provider Adelante Software Limited. We will try to collect your repayment(s) on the date your repayment(s) is due. Please ensure there are sufficient funds in your account from 4am on that day.

If there are insufficient funds in your account when we try to collect the repayments(s) and we are unable to collect the repayment(s) due on our first attempt for that payment, we will try to collect the full repayment(s) again, on the following day after 4am.

If we don’t collect the full repayment on the second attempt, we will not make any further attempts until we have spoken to you. . We will not charge any missed payment fee if your payment fails.

As a responsible lender, we may offer you alternative methods of repayment including Direct Debit and Standing Order.

 

direct-debit-icon
Direct Debit is an instruction from you to your bank or building society. It instructs your bank that you want Homebuy to collect your repayment directly from your account – but only if you’ve been given advanced notice of the amounts and dates of collection.

To pay by direct debit, please follow the instructions below:

  1. Download your form and print it off. You’ll automatically print off the appsformreturn address sheet for your envelope at the same time
  2. Fill in the form, sign it, and put it in an envelope
  3. Place the address sheet to the front of your envelope, pop it in the post, and once you receive confirmation from us that your new payment is in place*, you’re all done!

*please continue to pay using your existing payment method until you receive confirmation from us that this new method of repayment is in place.

standing-order-icon

Standing orders are a way of setting up a regular, fixed payment from your bank account.

You can set a payment to be taken at a certain frequency (for example, the 1st of each month) for a set amount of time, such as 156 weeks. Your payments will consist of money set at an amount chosen by you.

To pay by standing order, please follow the instructions below:

  1. Download your form and print it off. You’ll automatically print off the return address sheet for your envelope at the same time
  2. Fill in the form, sign it, and put it in an envelope
  3. Stick the address sheet to the front of your envelope, pop it in the post, and once you receive confirmation from us that your new payment is in place*, you’re all done!

How easy was that?!

Welcome to Brighter Living

*please continue to pay using your existing payment method until you receive confirmation from us that this new method of repayment is in place.